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How to claim Chilled Points from an email receipt

Last Updated: 2023-03-29T16:54:27Z

It is possible to use the Chilled Pubs App without creating an account

Some people might do this if they download the app at the pub.... and they just want to order & pay... then create an account later. In this example, the guest will receive a receipt via email

If you use the Chilled Pubs App without logging in to an account, you cannot earn and spend Chilled Points. To earn and spend points, you need to be logged into your account on the Chilled Pubs App

 

The Process

Find your emailed receipt

Start up The Chilled Pubs App.... and make sure you are logged in

Click 'More' on the bottom right

Click 'My Account'

Click 'Redeem Points'

Click 'Email Receipt'

Enter the Redemption Code from the emailed receipt

When you are told that your claim has been successful, you can check that your points have been put into your account

 

Common Mistakes

Trying to claim points with a 'Card Receipt' will not work

If the bill is split between 2 or more people, each person needs to enter the exact amount that they paid

Tips are excluded from the points claim